my friend Natália (entrepreneur in Brazil, Florianópolis) uses a novel methodology in her law firm.
And a lot of her notes would make a great input for a “playbook” for onboarding people.
Needless to say that her notes are piling up everywhere: under her bed, in all closets, phone, ipad, laptop apps, ..
it’s hard to find all notes she had on a specific topic, yet alone structure them.